Estate agent Schmidt & Bethge Immobilien Vertriebs GmbH
with Robin Siebert

Estate agent Schmidt & Bethge Immobilien Vertriebs GmbH relies on digital letting with Immomio

Even before Immomio, the Hamburg company had begun digitalising large parts of its letting. “We use estate agent software to publish listings on the property portals,” reports Siebert. But that software has now reached its limits. “Sometimes we received hundreds of emails and calls for a single flat. That made it difficult to select prospective tenants in a qualified way,” Siebert recalls. The estate agent software is now linked to Immomio, and almost all properties are let through it: “That saves an enormous amount of time. From selection and coordinating viewing appointments to sending acceptances and rejections – the whole process is simpler and faster,” says a delighted Siebert. The number of phone calls alone is around 90 per cent lower today than before the introduction.

More than just saving time

But for Schmidt & Bethge, Immomio is more than just a time-saver. “The quality of the viewing appointments in particular has improved significantly,” explains Siebert. Prospective tenants who do not respond to a viewing invitation, or who fail to turn up despite having accepted, have almost become a thing of the past. Whereas mass viewings used to be the order of the day, today only a few qualified applicants who have a real chance of getting the flat are invited. “This means we can take much more time for the applicants and engage with them in depth,” says Siebert. That is considerably more pleasant for everyone involved.

Immomio as an acquisition tool

Siebert includes landlords here as well: “We make a point of presenting Immomio to landlords we are contacting for the first time in order to convince them of our work. So we now even use Immomio as an acquisition tool. Everyone is delighted with its many advantages.”

Schmidt & Bethge itself was won over by an intensive trial phase of Immomio. “We quickly recognised the potential and did not hesitate long before we started letting almost all our properties via Immomio,” says Siebert. The intuitive operation of the software also contributed to the quick decision at the time. “Immomio is self-explanatory, so you get the hang of it in no time.” This is another reason why Robin Siebert says today: “We can no longer imagine the entire letting process without Immomio.”