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AI of the 360° platform

IDA.

A direct line – intelligently automated. IDA is the new AI of the Immomio 360° platform and helps housing companies optimise their communication and processes for the long term.

Getting started with IDA: tips on using the AI assistant in the tenant app
Chat with IDA: the AI assistant lists the flat's 2025 heating consumption data
A direct line

Intelligently automated. Human where it matters.

IDA is currently in use in the tenant app and supports tenants directly in the integrated chat. In future, IDA will also be available in the letting & sales portal and other modules of the 360° platform – gradually evolving into an intelligent companion along the entire customer journey.

Your benefits in detail

What IDA takes on for you.

Efficient processes – less manual work

IDA takes over recurring tasks such as answering enquiries or capturing requests directly in the tenant app. This leaves more time for complex cases and more personal service.

Modern communication – available around the clock

With IDA, tenants get fast support at any time, regardless of opening hours. Questions are answered immediately, requests are captured in a structured way and handed over smoothly to your internal processes.

Future-proof AI – grows with your requirements

Today IDA already helps in the tenant app. Soon it will also be available in the letting & sales portal and eventually across the entire platform. The AI evolves continuously and adapts optimally to your workflows and structures.

Ask IDA

One question. An instant answer.

Tenant app home screen with consumption overview and Ask IDA button
Requests and damage reports in the tenant app with Ask IDA button
News in the tenant app with Ask IDA button
Home and contracts in the tenant app with Ask IDA button
Happy Customers

What our customers
say about Immomio.

Real voices from the housing industry — from letting management to the executive board.

Stefanie Dölger, Head of Housing Management bei Wohnbau Bergstraße eG
Happy Customer

Absolutely: do it!

Someone has really put thought into this and is seriously tackling the challenges landlords face today — especially those with larger portfolios.
  • We used to leaf through folders and paper applications — now everything is digital.
  • Structured, traceable and tidy.
  • Letting finally feels up to date.
Stefanie Dölger
Head of Housing Management · Wohnbau Bergstraße eG
Robin Zuhorn, Member of the Executive Board bei Handwerksbau AG
Happy Customer

We are completely satisfied.

With digital contract signing, we enable mobile and flexible working — new lettings any time and from anywhere.
  • Letting process significantly shorter — no more postal routes.
  • Fast closings increase the satisfaction of tenants and staff.
  • Automated handover from applicant management saves steps and paper.
Robin Zuhorn
Member of the Executive Board · Handwerksbau AG
Marco Lindner, Commercial Authorised Officer bei SWB Städtische Wohnungsbau GmbH Schönebeck
Happy Customer

100 % convinced that our decision for Immomio was the right one.

Just do it — positive change to entrenched processes starts with the will to improve something. The acceptance by prospective tenants and staff convinced us 100 %.
  • Every step of the letting process is transparent and traceable.
  • Much faster and more structured — no media breaks.
  • SCHUFA credit check and contract signature in one place.
Marco Lindner
Commercial Authorised Officer · SWB Städtische Wohnungsbau GmbH Schönebeck
Caroline Brandt-Illner, Letting Management bei Hamburger Lehrer-Baugenossenschaft eG
Happy Customer

Exactly the right choice for clear time savings.

If you are looking for a partner who optimises your work and promises clear time savings, working with Immomio is exactly the right choice.
  • Decisions are made with more confidence — clear structure and a common language.
  • Meetings are shorter, more productive and lead to real results.
  • The entire letting process has become noticeably faster.
Caroline Brandt-Illner
Letting Management · Hamburger Lehrer-Baugenossenschaft eG
Tanja Fischer, Letting Management bei Wohnungsbaugesellschaft Villingen-Schwenningen mbH
Happy Customer

Do it, take the step — it’s worth it, promise.

Listen to it and then: do it, take the step. You always have a contact person or can write to support, who get back to you within a short time. The service is really great.
  • Clearer, simpler and much faster.
  • From creating the offer to the digital signature — everything at a glance.
  • Definitely a more efficient way of working.
Tanja Fischer
Letting Management · Wohnungsbaugesellschaft Villingen-Schwenningen mbH
Irina Hansmann, Team Lead Commercial Portfolio Management bei Gartenstadt Karlsruhe eG
Happy Customer

It pays to be open to change.

Working together is a good opportunity to question existing processes and optimise them in a targeted way. It pays to be open to change and to try new approaches.
  • Applications and communication much clearer and more structured.
  • All documents digital — access on the go and when working from home.
  • Publish listings flexibly, organise viewings easily.
Irina Hansmann
Team Lead Commercial Portfolio Management · Gartenstadt Karlsruhe eG
The 360° platform

One cycle.
All modules.
Zero gaps.

The Immomio 360° platform connects every process around the flat and the tenant – usable module by module, with bidirectional integration into your ERP. The AI assistant IDA supports you directly in the letting portal and the tenant portal.

The Immomio 360° platform and its modules: new-build & project portal, letting portal, digital contract signature, smart handover report, tenant portal & app and UVI Control – the AI assistant IDA supports you in the letting portal and the tenant portal.
FAQ

Good to know.

What is IDA?+

IDA (Immomio Digital Assistant) is the AI of the Immomio 360° platform. It helps housing companies optimise their communication and processes for the long term – currently directly in the integrated chat of the tenant app.

Where is IDA in use today?+

IDA is currently in use in the tenant app and supports tenants directly in the integrated chat. In future, IDA will also be available in the letting & sales portal and other modules of the 360° platform.

What tasks does IDA take on?+

IDA takes over recurring tasks such as answering enquiries or capturing requests directly in the tenant app. This leaves more time for complex cases and more personal service.

Is IDA available around the clock?+

Yes. With IDA, tenants get fast support at any time, regardless of opening hours. Questions are answered immediately, requests are captured in a structured way and handed over smoothly to your internal processes.

Ready?

Experience IDA with your own processes.

30-minute live demo · no sales pitch, just substance.

The people behind Immomio

Real people. Real support.

Raschid, Daniel and Yannik from the Immomio team