GWH Wohnungsgesellschaft mbH Hessen
with Michael Back
With around 50,000 residential units in six federal states, GWH is one of the country’s large portfolio holders operating across regions. Here, an automated, digital letting process not only takes the strain off staff and ensures compliance with data protection rules, but also results in satisfied tenants and an objective selection process. All this and more was made possible by the introduction of Immomio: „We were impressed by the product from the very beginning, and it makes our daily work enormously easier,“ reports Michael Back, authorised signatory (Prokurist) and head of GWH’s South branch.
GWH Wohnungsgesellschaft Hessen relies on Immomio for digital letting
Before implementing Immomio in April 2020, GWH had already largely digitalised its letting process, but the housing company kept running into problems: „Our previous provider’s range of features was too limited for us, so we tested every provider on the market and ultimately decided on Immomio.“
Range of features wins them over
To this day, Michael Back has not regretted this decision for a single second: „Immomio offers us numerous advantages that noticeably ease our daily workload.“ Back is particularly enthusiastic about the prospective tenant database, through which prospective tenants can enter their flat requirements themselves, and about tenant matching, which automatically compares prospective tenants with the preferred tenant profile and uses an algorithm to rank them by suitability. „Immomio enables us to assess prospective tenants objectively and therefore to allocate flats fairly. The platform also takes care of data protection for us,“ explains Back. As all communication and the processing of all documents now take place via Immomio, GWH’s staff are enjoying enormous time savings.
SAP integration available
In addition to its range of features, Immomio also scored points during the selection process thanks to its connections to numerous ERP systems. In GWH’s case, an existing interface to the SAP system ensured smooth integration: „That is a big advantage and saved us quite a lot of work,“ says Back.
Digital tenancy agreement
In future, the collaboration is set to be expanded even further: „We are currently in the final stages of fully integrating the digital tenancy agreement into our system as well,“ says Back. This means that GWH, too, benefits from the digital end-to-end letting solution. „Working with Immomio is great fun, and together we are constantly looking for ways to perfect the offering,“ Back concludes.
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