Many housing companies have recognised the advantages of digital tools in the letting process and are already successfully digitalising parts of their letting. Until now, however, the digital process has usually stopped where tenant questionnaires and the SCHUFA credit check come into play. But it doesn’t have to be that way.
With Immomio, there is no longer any need to hand out paper self-disclosure forms at viewings and then collect them, often chaotically, through various channels. After the viewing, all participants automatically receive an email asking them to state their interest (or lack of interest). If the prospective tenant confirms their interest with a click in the email, they are taken online to the digital tenant questionnaire. Once they have provided all the mandatory information and documents and digitally confirmed that they have read the SCHUFA notice, the automatic credit check with the credit agency can be triggered – in compliance with data protection requirements.
SCHUFA information with just one click
The use of digital tools such as Immomio’s digital letting platform has brought a new level of process efficiency and customer service to the letting departments of housing companies. Thanks to online application processes, digital appointment booking and automated offers and replies, many companies are already saving valuable working time today. However, the new digital process with integrated SCHUFA credit check via Immomio offers more than just time savings.
By doing away with paper tenant questionnaires and by informing prospective tenants digitally – in a legally compliant and GDPR-compliant way – about obtaining credit information, the Immomio tool streamlines administrative processes and simplifies documentation. In addition, thanks to the integrated SCHUFA interface, letting staff can now carry out credit checks on potential tenants with just one click once all the information is available, without any manual data entry – and all in a single workspace.